FAQs

Registration

Can I use my Walk login details from last year?

Yes, you can. You'll still need to register for the JDRF One Walk this year though so when registering, select 'Already have an account' and follow the steps. If your email address isn't recognised you will need to create a new login and fundraising page. We hope you find the process easy, and love the enhanced functionality our platform can offer our wonderful fundraisers.

How can I create or join a JDRF One Walk Step Challenge team?

In the third step of the registration process, you can “Create” or “Join” a team. You can either skip over this question, create your own team, or find and join an existing team.

Fundraising

Why have you decided to go virtual with the JDRF One Walk?

With the health and well-being of our community as a top priority, JDRF has decided to go virtual with the One Walk for the second year. 

This October, we will come together virtually - as one community - to celebrate what makes our JDRF One Walk so special: our stories, our ceremonies, and our collective accomplishments.   As last year has proven - social distancing has not stopped us from coming together virtually and raising money to support life-changing breakthroughs that give hope to everyone impacted by T1D. Your participation in this year’s One Walk will help ensure that critical research is able to continue. 

 

How can I fundraise?

There’s so many different ways! Most people start by sharing their personal page on social media or via email – but don’t forget to personalise your page first! You can also try more creative methods, and we have some fun ideas, resources, templates and tips online. See them here.

Where does the fundraising money go?

Each year, JDRF One Walk brings together hundreds of thousands of people affected by type 1 diabetes (T1D). These Walks allow JDRF to fund life-changing research, helping to lessen the everyday burden of T1D and ultimately, create a world where it no longer exists—a world where we don’t have to wait another 100 years for the next breakthrough. Find out more about JDRF’s global type 1 diabetes research program. 

Find out more about JDRF’s global type 1 diabetes research program.

Are donations tax deductible?

Yes,  all donations over $2 in value are tax deductible.

How does the matched giving day work?

Thanks to our generous corporate supporters, we are able to match, dollar for dollar, your donation on a matched giving day. On Friday 24th, we will match all donations up to a total of $30,000. Every dollar after that will still be incredibly valuable still, so keep stepping out for a world without T1D.

Walk Information

Does it cost anything to join the JDRF One Walk Step Challenge?

There is no fee to join JDRF One Walk – we ask all walkers to fundraise or make a donation. We encourage all walkers to contribute in some way – there’d be nothing to celebrate if no money was raised! The more money we raise, the more money we can contribute towards type 1 diabetes research.

How do I log my KMs for the JDRF One Walk Step Challenge?

After you register, go to My Fitness Activity on your page.

You can also manually add any activity you have completed. Important: If you logged your activity via an app, it will take 24 hours for your activity to appear on your page.

Alternatively, you can connect to your preferred Fitness app;

  • Fitbit
  • Strava
  • MapMyFitness

 

Merchandise

Where and how can I order t-shirts or other JDRF merchandise?

If you've raised $100 or more, you'll automatically get your FREE Blue Army Pack which includes a t-shirt, pledge sign and QR code wristband. If you'd like to order additional Walk t-shirts or caps for your team, you can visit our Web Shop here to place the order. 

Contact Us

How do I contact JDRF?

You can contact us via email at walksupport@jdrf.org.au

Visit our Contact Us Page to view contact details of each of our State Offices.