FAQs

Get excited – we’re unveiling our bold new look! JDRF Australia is rebranding to Breakthrough T1D. On event day, you’ll be greeted by dynamic new banners, signage, and merchandise that celebrate our fresh identity. But don’t worry, our signature JDRF blue isn’t going anywhere, and you’ll know you’re in the right place when you see it. 

Check out our new logo to keep an eye out for at your local event below. Want to learn more? Click here. 

We’re keeping our trusted JDRF branding on our digital marketing, website, and certificates as we don’t officially rebrand until 31 March.

But on Walk day, we’re giving you an exclusive sneak peek at what’s to come, and the in-person experience will be bursting with the new Breakthrough T1D vibe! 

We listened to you! Our community told us that “juvenile” wasn’t the right fit. Type 1 diabetes (T1D) affects people of all ages, and our new name – Breakthrough T1D – shines a spotlight on the incredible breakthroughs we’re working toward. It’s a change that truly represents everyone impacted by T1D!

Mark your calendars – the transformation kicks off on Monday, 31 March in Australia.

Not one bit! Our mission to drive life-changing breakthroughs for T1D remains rock-solid, even as our look gets a fresh upgrade.

Expect an electrifying atmosphere! Look around for vibrant new Breakthrough T1D branding – from bunting and signage to all the merchandise, which you can claim when you raise $50, $100 and $500 for your One Walk challenge. It’s our way of celebrating a new era while honouring our journey so far.

There is no fee to join JDRF's One Walk, but we do ask all walkers to fundraise or make a donation. We encourage all walkers to contribute in some way – there’d be nothing to celebrate if no money was raised! The more money we raise, the more we can contribute towards type 1 diabetes research.

Submit an enquiry to host a One Walk here. Alternatively, you and your friends and family can take on the virtual One Walk Step Challenge – read more about how it works here.

Registration is not required, but it is free and we encourage you to create a team with your attending friends and family to support your special some1. This helps us get a better idea of who is attending so we can give you the best experience possible.

We recommend our Blue Army website, which has a variety of other options, from hosting an event to challenging yourself by running a marathon, or even hosting a Go Blue Day or jumping out of a plane. Whatever you choose, we encourage you to celebrate your fundraising success by coming to your One Walk.

Alternatively, you can make a once-off donation here.

Bring yourself, your friends and family, your t-shirt (whether it's a JDRF t-shirt or one you've designed yourself), and a great attitude. Consider bringing a picnic blanket, sunscreen, and a packed lunch if you have specific dietary requirements—though we will try to cater for as many of these as possible, it is not guaranteed. Plus, of course, any required hypo snacks or T1D-related equipment.

Please refer to your chosen One Walk location's landing page for more details.

Please refer to your chosen One Walk location's landing page for more details.

Accessibility is a priority for JDRF Australia; however, occasionally there will be venues that cannot accommodate wheelchairs or prams. This is rare. Please refer to your chosen One Walk location's landing page for more details.

There are so many different ways to fundraise! Most people start by sharing their personal page on social media or via email – but don’t forget to personalise your page first!

You can also try more creative methods, and we have some fun ideas, resources, templates, and tips online here. Once you sign up for One Walk, you'll also receive emails from your local fundraising team member with tips specifically for you.

Yes, we will keep fundraising open until 30 June 2025.

You might like to deposit any cash proceeds from your fundraising activities yourself by making a self-donation on your fundraising page. You can add in the message section where the donation came from.

Otherwise, please reach out to your local fundraising team member via the details on the contact us page or walksupport@jdrf.org.au to discuss the best option for you.

You can achieve incentives at $50 (socks), $100 (t-shirt), and $500 (drink bottle) fundraised.

They will be available for pick up at your chosen local event or posted at the conclusion of the campaign in April 2025 for those doing the virtual challenge.

If you've raised $50, you'll automatically get this year's FREE One Walk socks - plus other incentives once you raise $100 (t-shirt) and $500 (drink bottle).

If you'd like to order a JDRF t-shirt at clearance prices, you can do so at registration or in our merchandise shop.

JDRF strives to ensure we are providing high-quality items, from suppliers that adhere to responsible sourcing. You can read more about our supplier, here.

For adult sizing, click here.

For children's sizing, click here. 

Sizing is only applicable for the most recent JDRF t-shirts. The remaining merchandise in the shop does not have size guides and is available at heavily discounted clearance prices. As such, all items are non-refundable, and no exceptions will be made regarding refunds, returns, or exchanges unless the item is faulty.

If you accidentally selected the wrong size while registering, please email walksupport@jdrf.org.au to request a size change. 

Yes, please consider the following disclaimers:

• Outdated Information: Some merchandise may feature outdated information or URLs. Please purchase at your discretion.
• Quality: Some items have been in storage since 2011. Expect minor cosmetic imperfections due to the long storage period.
• Sizing: We do not have accurate size guides available, so please take care when selecting your size.
• Limited Stock: Quantities are limited, and items are available on a first-come, first-served basis. Once an item is sold out, it will not be restocked.
• Shipping and Handling: Shipping times may vary due to high demand. We will do our best to process your order as quickly as possible, but please allow extra time for delivery during the sale period.
• Order Cancellations: Once an order has been placed, it cannot be cancelled. Please double-check your order before submitting.
• Packaging: Due to the nature of the clearance, some items may not come with original packaging.
• Faulty Items: If an item is faulty, you may be entitled to a refund or exchange, subject to JDRF's review and in accordance with Australian Consumer Law.